FAQs
Frequently Asked Questions
Q: Do I need an appointment to tour the venue?
A: We recommend scheduling an appointment at your convenience for a personalized tour.
Q: What is included?
A: All packages include exclusive venue rental, catering, bartenders, DJ services, day-of coordinators, tables & chairs, linens, china, flatware & glassware as well as comprehensive set-up and breakdown. Explore our ‘Package’ page for a detailed list.
Q: What is the time allowed for an event?
A: Your venue rental spans from 12 noon to 12 midnight, allowing for 5 hours of preparation & setup, a 6-hour event, and 1 hour for cleanup.
Q: How many guests can you accommodate?
A: We’ve hosted events ranging from 25 to 250 guests.
Q: Do you provide getting ready rooms?
A: Two getting ready spaces are available for use: a spacious suite in the former Carriage House equipped with a makeup/hair area, alongside a comfortable lounge area furnished with all necessary amenities.
Q: What is your policy regarding décor?
A: We embrace creativity and encourage guests to incorporate their unique and personal décor items. Let us know how we can assist you in bringing your vision to life!
Q: Can we bring our own caterer? What about late night food options?
A: Our packages include catering with a full menu tasting. Additionally, late-night food trucks or carts are always a delightful addition!
Q: How does the alcohol service work?
A: You provide the alcohol and let our trained bar staff do the rest! We’ll furnish you with a suggested list of items to ensure your guests’ thirst is always quenched!
Q: What about the cake? Is there a cutting fee?
A: Most packages include a cake or dessert bar accompanied by a full cake tasting. There’s no fee for cake cutting.
Q: Is there a Rain Plan in place?
A: We’ve devised a comprehensive rain plan that involves tenting major areas and creative utilization of indoor spaces.
Q: Is Gratuity included? Are there any hidden fees?
A: All taxes and fees are inclusive in our pricing. Gratuity is at your discretion.
Q: What forms of payment do you accept?
A: We accept all major credit cards, checks and cash.
Q: What is the cancellation policy? What if I need to change my date?
A: We strive to accommodate date changes and handle cancellations on a case-by-case basis. Events cancelled more than one year in advance will receive a full refund, minus the initial deposit of $1000.
Q: Can I host my rehearsal?
A: A complimentary one hour rehearsal the week of the event, typically Thursday, is included in all our packages.
Q: Can I meet the DJ? What about a band or AV equipment?
A: Your DJ will schedule a planning meeting with you to coordinate your timeline and ensure all your favorite songs are included! Wireless and lapel mics are provided. We also welcome bands or ceremony & cocktail entertainment!
Q: Is there enough parking?
A: Street parking is available after 5 pm & weekends, supplemented by a large parking lot just steps away from the building, accommodating up to 40 cars.
Q: Can our pets participate in our event?
A: We welcome pets, we simply request that they remain leashed and supervised.
Q: Do you provide heaters or coolers?
A: The cocktail area is equipped with fans and misters to keep things comfortable. Additionally, we provide multiple portable AC units and propane heaters at no extra charge to ensure your guests stay comfortable throughout the event.