FAQs
Frequently Asked Questions
Q: Do I need an appointment to tour the venue?
A: We recommend scheduling an appointment at your convenience for a personalized tour.
Q: What is included?
A: All packages include exclusive venue rental, catering, bartenders, DJ services, day-of coordinators, tables & chairs, linens, china, flatware & glassware as well as comprehensive set-up and breakdown. Explore our ‘Package’ page for a detailed list.
Q: What is the time allowed for an event?
A: Your venue rental spans from 12 noon to 12 midnight, allowing for 5 hours of preparation & setup, a 6-hour event, and 1 hour for cleanup.
Q: How many guests can you accommodate?
A: We’ve hosted events ranging from 25 to 250 guests.
Q: Do you provide getting ready rooms?
A: Two getting ready spaces are available for use: a spacious suite in the former Carriage House equipped with a makeup/hair area, alongside a comfortable lounge area furnished with all necessary amenities.
Q: What is your policy regarding décor?
A: We embrace creativity and encourage guests to incorporate their unique and personal décor items. Let us know how we can assist you in bringing your vision to life!
Q: Can we bring our own caterer? What about late night food options?
A: Our packages include catering with a full menu tasting. Additionally, late-night food trucks or carts are always a delightful addition!
Q: How does the alcohol service work?
A: You provide the alcohol and let our trained bar staff do the rest! We’ll furnish you with a suggested list of items to ensure your guests’ thirst is always quenched!
Q: What about the cake? Is there a cutting fee?
A: Most packages include a cake or dessert bar accompanied by a full cake tasting. There’s no fee for cake cutting.
Q: Is there a Rain Plan in place?
A: We’ve devised a comprehensive rain plan that involves tenting major areas and creative utilization of indoor spaces.
Q: Is Gratuity included? Are there any hidden fees?
A: All taxes and fees are inclusive in our pricing. Gratuity is at your discretion.
Q: What forms of payment do you accept?
A: We accept all major credit cards, checks and cash.
Q: What is the cancellation policy? What if I need to change my date?
A: We strive to accommodate date changes and handle cancellations on a case-by-case basis. Events cancelled more than one year in advance will receive a full refund, minus the initial deposit of $1000.
Q: Can I host my rehearsal?
A: A complimentary one hour rehearsal the week of the event, typically Thursday, is included in all our packages.
Q: Can I meet the DJ? What about a band or AV equipment?
A: Your DJ will schedule a planning meeting with you to coordinate your timeline and ensure all your favorite songs are included! Wireless and lapel mics are provided. We also welcome bands or ceremony & cocktail entertainment!
Q: Is there enough parking?
A: Street parking is available after 5 pm & weekends, supplemented by a large parking lot just steps away from the building, accommodating up to 40 cars.
Q: Can our pets participate in our event?
A: We welcome pets, we simply request that they remain leashed and supervised.